booking information

frequently asked questions

Children in extra bed

The Ottmanngut makes a charge of € 20.00 per night for children between 0 and 4 years of age. We will be pleased to provide a baby bed. For children between 5 and 10 years of age we charge € 80.00, and for children between 11 and 16 years we charge € 110.00 per night..


Well-behaved, house-trained dogs are welcome to stay with us. To avoid disturbing other guests, we would ask you where possible not to bring your four-legged friend into the breakfast room. We make a charge of € 30.00 a night for dogs.


Once your reservation is confirmed we would ask you to make a prepayment of €50.00 per adult per night. Reservations will only be binding as from the date of receipt of said prepayment. We offer an early-bird discount of 5% on direct bookings of at least 3 nights made at least 180 days before the day of arrival. Where guests arrive by train or by bicycle we also offer a discount of 5% on direct bookings.


There is no right of withdrawal within the meaning of the consumer protection code.

We nevertheless grant the following cancellation conditions:

Up to 21 days before arrival: free of charge

Between 21 and 2 days before arrival: € 50,00 per person and night

Within 2 days before arrival, for late arrivals or early departures: 100 % of the total amount will be charged.

Especially in times like these, we really recommend you to conclude a European travel cancellation insurance. 

Methods of payment

Settlement of prepayment sums (and cancellation protection as appropriate)

  • Make transfers payable to the following account: Ottmanngut KG des Martin Kirchlechner, bank: Raiffeisen Meran; branch: Goethestrasse 7;

IBAN: IT38 H081 3358 5920 0030 3014 843 BIC/SWIFT: RZSBIT21319

  • Send us your credit card details and we will deduct the appropriate amount. For this purpose we need your credit card number and expiry date.

Arrival and Departure

On your arrival day your room will be ready for you at 15.00. If it is not possible for you to arrive before 19.00 we kindly ask you to inform us in advance. On your departure day we kindly ask you to leave the room until 11.00. In order to ensure that your departure day is as relaxed as possible, we kindly ask you to settle the bill the day before your departure. 

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Info & Services

Information about the hotel, its inclusive & optional services

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Specials and packages

We arrange special offers for you all year round according to season.

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